Privacy Policy

Effective Date: April 2025.

​

BloomCare Billing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

​

1. Information We Collect

We may collect the following types of information:

 

Personal Information

• Name, email address, phone number, mailing address

• Insurance details or documentation

• Any personal data you voluntarily submit through forms or emails

 

Health Information (Protected Health Information – PHI)

As a company working with medical billing, we may collect certain health-related information necessary for submitting insurance claims and reimbursement paperwork. We are committed to handling this information in compliance with HIPAA (Health Insurance Portability and Accountability Act).

 

Website Usage Data​

We may collect non-personal information such as browser type, device information, IP address, and website usage patterns for analytics and website improvement purposes.

​

2. How We Use Your Information

We use your information to:

• Provide our billing and reimbursement services

• Respond to inquiries or customer support requests

• Process insurance claims on your behalf

• Send you relevant updates or communications

• Improve our website and services

 

We do not sell or rent your personal or health information to any third parties.

 

3. HIPAA Compliance

We take your health information seriously. All PHI you share with us is stored securely and accessed only by authorized personnel for the purposes of providing billing services. We follow industry-standard safeguards and comply with all applicable HIPAA regulations.

 

4. Sharing of Information

We may share your information with:

• Insurance companies, as required to fulfill billing services

• Business partners or service providers who help us operate our website or manage client records (only under strict confidentiality)

• Legal or government authorities, if required by law

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access or disclosure.

​

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections or deletions of your information

• Withdraw consent at any time, where applicable

To make such a request, contact us using the information below.

 

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

​

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services constitutes your acceptance of the updated policy.

​

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.